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What gets in the way of professional-client communication? What was it that stopped me saying to our accountant, “Sorry, I didn’t get that. Could you explain?” What was it that stopped my patients doing that to me?

We've pulled together the learnings from the recent meeting of the Loneliness Action Group, a partnership convened and supported by the British Red Cross and the Co-op.

Ohio. Famous for picking US presidents (28 out of the last 30), and the birthplace of aviation (the Wright brothers grew up here in 1870s). Less famous for being home of a number of the most advanced healthcare networks in the world.

“Making something a reality.” Roll the phrase around. When would you use it? In your personal life, if you’re anything like me, not much. If so, it’s probably something which won’t actually happen. Making daily gym-going a reality. Making my-attachment-to-ebay-less-all-consuming a reality. 

There’s a lot of hype around artificial intelligence (AI). The discussions swing between AI killing off cancer to AI killing us via autonomous robots. These technologies are not science fiction, they are here now – in retail, finance, those recommendations you get on Amazon and Netflix.

If “sugar is the tobacco of the new millennium” and “sitting is the new smoking” then what needs to change? ​Is it individuals, their habits and the choices they make? Or is it in fact their environments, the places where they live, work and socialise, that will determine whether or not they will live long healthy lives?

Our event series with AbbVie UK, involving face-to-face and digital events with a host of interesting and inspiring speakers, has focused on the nitty gritty of how change happens.

Incivility between healthcare professionals is damaging. Rudeness impacts on the recipient in ways far greater than making them upset. It disrupts their ability to think, to work in a team and it impacts on their willingness to help others, it even impacts on the people they care for.

The NHS is fragmented, but that doesn’t mean it’s broken. It would perhaps benefit from a new type of thicker glue. Learning networks have the potential to be the stronger bond to stop the shattering, prevent new fragmentations forming, and maybe even heal damage done.

​Having recently returned home to England from a nine-year stint across the pond, I've spent the last few months reading articles, asking questions and drawing diagrams.