Rich is an expert on policy, improvement and strategy engagement and development.
Before founding Kaleidoscope in 2016, Rich was Director of the UK Improvement Alliance, Director of Policy at the Health Foundation and Head of Regulatory Change at the Care Quality Commission.
Prior to that he was Deputy Director at the Department of Health, where his roles included advising Ministers on health strategy, and legislating for reorganisations ‘so big you can see them from space’. He also spent time at the Cabinet Office and HM Treasury.
Rich is passionate about a lot of things but particularly improving how organisations work, understanding why people don’t talk to each other, and the Premier League season of 1995/96.
You can hear Rich talk about the origins of Kaleidoscope in The Right Work podcast. He also writes widely on topics including where strategy goes wrong, how Boards can support better decisions, and a manifesto for better government policy-making.
Alongside Kaleidoscope, Rich is the lead-non executive – and Chair of the Board – at Here, a Sussex-based social enterprise provider of health services, with a mission to increase the possibility of care in every moment. Rich is also a Trustee and Deputy Chair at the House of St Barnabas, a charity working to break the cycle of homelessness.
Rich is married with three children and two cats and lives in south London.