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Co-design means you can measure what matters most to people. Read Joe Hepworth on how it leads to more meaningful findings that reflect both real life and what is really important.

Improving healthcare outcomes is a slow process. Don Goldmann argues that’s because quality improvement programmes often suffer from a lack of a strong causal theory. They need logic models.

Transformation in health and care should be a means to improvement, not an end in itself. But how do we know we’re on the right road? Dan Grimes fires up his sat nav to lead us through the transformation journey.

We often talk about change as being something to aspire to, but sometimes it is something painful to resign ourselves to. Katie Goulding reflects on how to navigate uncertain times.

Wouldn’t it be a fine thing if we could build a care and support workforce composed entirely of people who embody humanity, courage and collaboration? David Brindle writes on why he’s judging the ‘What Unites Us?’ competition.

How we treat each other at work is the single biggest determinant affecting both individual and organisational performance. Dan Grimes from the Royal Liverpool Hospital suggests how we can make it a reality in the NHS.

We want our organisations to behave as living systems, but we tend to treat them as machines. Many of us will not be returning to our old ways of working so Matthew Frost asks where are the opportunities for strengthening relationships?

Memory, learning, history, loss, curiosity, energy. These are not terms normally associated with NHS improvement. But our week-long Changing Healthcare conference provided a week of stimulating talks by service and clinical champions, researchers, and thought leaders. It provided different ways of thinking about the past and the present. Tara Lamont summarises some of the key lessons.

Want to spend a long time training for a job? Become a doctor - or an architect. I became a doctor, yet my job recently has involved quite a lot to do with buildings, and talking about buildings. So, what's that got to do with the day job?