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Kindness, connection and joy underpin our values and inspire all our interactions at Kaleidoscope. But isn't that all a bit soft and fluffy? Natalie Berry argues why it's not.

One phrase dominates how we think strategy is created: documents being written in darkened rooms. Rich Taunt explores what that can tell us about how strategy needs to improve.

Rich Taunt tries to make sense of the disconnect between his ConfedExpo experience and the restricted budgets and staff burnout in the NHS.

Katie Goulding is on the sofa, leg elevated, painkillers at the ready, thanks to a (possibly fractured) ankle. It’s given her a new perspective on high performance.

The NHS clearly improved in the 2000s - but some important things didn’t get better for NHS staff. So what’s needed from the next government? Rich Taunt has suggestions for politicians, health leaders and healthcare organisations.

Co-design means you can measure what matters most to people. Read Joe Hepworth on how it leads to more meaningful findings that reflect both real life and what is really important.

Improving healthcare outcomes is a slow process. Don Goldmann argues that’s because quality improvement programmes often suffer from a lack of a strong causal theory. They need logic models.

Transformation in health and care should be a means to improvement, not an end in itself. But how do we know we’re on the right road? Dan Grimes fires up his sat nav to lead us through the transformation journey.