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Wanted: Technical wizard

Hello, we’re Kaleidoscope. We’re looking for someone to join our growing team. That’s how these job ad things work isn’t it?

Specifically, we’re after a Technical Wizard: a special person with a diverse technical and multimedia background. Our preference is that this role is three days a week. However, for the perfect person, we are happy to consider applications for four or five days.

Since we started, some things have changed. We’ve grown to 14 great people. We now have a webinar studio full of fake bricks so we can pretend we work in a trendy loft. Our previous prized office possession (a large Welsh dresser, custom-made in 1979) has been supplanted by a set of ridiculously heavy doors that used to hang in a pub in Peckham.

However, we’re still a social enterprise using our earnings to further our mission: to work with others to create a future which is connected, kind and joyful.

How, you ask? We advise health and care organisations on their strategy, support networks and partnerships, and design and facilitate a whole host of face-to-face and digital events. We work with clients across public, private and voluntary sectors.

We also play with ideas we like that help our mission, even if it costs. We run Melting Pot Lunches. We’ve awarded the world’s largest health science-fiction writing prize. We’ve even partnered with The Guardian to send brown paper envelopes full of cash to people who ask for them. We’re going to keep thinking up new ideas and seeing which work wonderfully, which flop fantastically, and which should never be touched by anyone, ever again.

Requirements

What might our new Technical Wizard look like? The first requirement is that you’re kind. Life is too short to work with people who aren’t. Second, you’ve got to be somewhere on our wavelength. We’re not a normal organisation. In fact we think the basic template of energy-sapping, soul-crushing, computer-says-no, normal organisations is fundamentally broken.

You will be the primary person leading Kaleidoscope’s tech work, from developing strategy to supporting our live webinars and face-to-face events, from producing videos to buying new equipment.

You will:

  • have an excellent understanding of how to capture good video and audio, and a creative flair to match
  • provide advice in non-tech speak to the wider team on all aspects of video/audio/lighting/IT security
  • have attention to detail and be able to troubleshoot while maintaining a Zen like state, whatever the situation
  • be a practitioner of the rule of 3, so for every Plan A there is a Plan B and Plan C
  • be our go-to person for all things related to IT security (antivirus/malware/authentication best practice) and disaster recovery
  • be able to think strategically and evolve our digital events offer, and also be prepared to roll up your sleeves and get stuck in to installing cables in the webinar studio.

There are also some technical requirements that you will have experience of:

  • Technical knowledge (OSX, Windows, Android): able to provide level 2 support to OSX, Windows and Android devices and the most commonly used applications; proven ability to troubleshoot hardware, software and network issues quickly and effectively.
  • Webinar setup and support: experience of GoToWebinar (ideal), Zoom, WebEx or similar webinar systems.
  • Multimedia production: experience of either Final Cut Pro or Premier non-linear editing systems; experience in creating high quality videos of events, with a good eye and ear for detail; experience of creating video and multimedia for social media.
  • Web 3.0 – HTML5/WordPress/CMS: experience of using WordPress or similar CMS; awareness of usability and how it relates to our digital channels.
  • IT security / GDPR / disaster recovery: experience of keeping all antivirus and malware detection software current; experience of regular hardware maintenance and security updates; experience of password security and authentication best practice; experience of implementing the requirements of GDPR as it relates to digital assets.

But I’m afraid if you’re not kind, well, we might as well part company now.

Be aware that not everything at Kaleidoscope Health and Care is a fairy tale. We’re a start-up organisation trying to do things very differently. We have no right to exist, no genie propping us up with sacks full of gold, nor anyone to bail us out when times get tough. This means tolerance of ambiguity, and an ability to adapt and learn quickly, are key. If you’re after a cosy job that doesn’t overly challenge you, we’re probably not the right place.

Salary

As individuals working for Kaleidoscope, our pay is decided through a mix of individual decision and whole organisation discussion. When you join, we’ll make you an offer in the range of £30-40,000 based on your skills and experience. After six months, we ask you – as with other Kaleidoscopians – to ‘own’ your salary decision: seeking advice from others, and within an advisory range, but making the final decision as to your salary yourself.

Hours

This is a permanent position, based at our offices in London SE8. Our preference is that this role is three days a week. However, for the perfect person, we are happy to consider applications for four or five days.

How to apply

To apply, send us a three minute video explaining:
a) why you want to join Kaleidoscope
b) what you think you would bring to us
c) what you think our top three technical risks are.

Email it, along with a copy of your CV, to hello@kaleidoscope.healthcare by 4pm, 15 August.

Still have questions? How couldn’t you. Email us – hello@kaleidoscope.healthcare – if you have specific queries we can help with.